Refund and Cancellation Policy
💰 A Smooth Coin-Based System
At Baxter Carson’s translation platform, my coin-based system makes it easy to buy novels, read them online, or download text files for offline enjoyment. I’m committed to ensuring every transaction at desirenovel.com
is seamless and fair. This policy clarifies how purchases and returns work for coins and novels. 🛠️
Purchase Details
- Coin Options: Buy coins via one-time payments ($5 = 15,000 coins, up to $30 = 100,000 coins) or recurring subscriptions for monthly credits, used to purchase novels or unlock chapters.
- Downloads: Novels purchased with coins can be downloaded as text files for personal use on your device.
- Non-Refundable: Coins and purchased novels (including downloads) are digital goods and non-refundable once credited or accessed.
- Secure Payments: Transactions via PayPal and Razorpay are encrypted for safety.
Handling Issues
- Transaction Problems: If coins aren’t credited, downloads fail, or other issues arise, contact baxter@desirenovel.com within 7 days.
- Resolution: I’ll investigate promptly and resolve issues fairly, ensuring your satisfaction.
- No Refunds for Used Content: Coins spent on novels or downloaded files cannot be refunded.
My focus is on making purchases and downloads effortless, so you can enjoy stories anywhere. Reach out with concerns, and let’s keep your reading adventure flowing! 📚